Top 50 MOM (Ministry of Manpower Singapore) FAQs and Answers

A. Work Permit (WP) FAQs

Semi-skilled or unskilled workers from MOM-approved source countries, employed in specific sectors such as construction, manufacturing, or services.

Sectors include Construction, Marine Shipyard, Manufacturing, Process, and Services.

Countries include Bangladesh, China, India, Indonesia, Malaysia, Myanmar, the Philippines, Sri Lanka, Thailand, and Vietnam.

Employers must submit applications online through MOM’s Work Permit Online (WPOL) system.

$35 for application, $35 for issuance.

Usually within 1 week, but can vary based on sector and completeness.

Up to 2 years, subject to passport validity, security bond, and insurance.

Employers can renew via WPOL up to 6 months before expiry.

Generally up to 22 years, depending on qualifications and sector.

Not without MOM approval. Transfers are allowed in certain sectors with conditions.

B. S Pass FAQs

Mid-level skilled staff who meet minimum salary and qualifications.

$3,150/month (as of 2025), higher for older candidates.

Passport copy, educational certificates, employment contract, and company information.

10% of the total workforce in the services sector; levy applies based on sector and quota.

Yes, but a new application must be submitted and approved by MOM.

Through the myMOM portal by the employer or employment agent.

Around 3 weeks, depending on completeness.

Up to 2 years, renewable.

Apply via the myMOM portal up to 6 months before expiry.

Yes, if earning at least $6,000/month. Eligible for Dependant Pass and Long-Term Visit Pass.

C. Employment Pass (EP) FAQs

$5,000/month (as of 2025), higher for financial services and older applicants.

Acceptable diploma/degree and relevant work experience.

Submit online via myMOM Portal by the employer or employment agency.

COMPASS is a point-based framework assessing criteria like salary, qualifications, and diversity.

Educational certificates, job description, employment contract, and company details.

About 3 weeks to 8 weeks, depending on profile and documentation.

Yes. Appeals must include additional supporting documents.

Up to 2 years for first-time applicants, up to 3 years for renewals.

Yes, after 1 year of working in Singapore.

Yes, but subject to additional conditions and ACRA registration.

D. Levies and Quotas

It is a pricing mechanism to regulate the number of foreign workers in Singapore. Employers must pay a monthly levy for each foreign worker.

It depends on the worker’s qualifications, sector, and the company’s quota usage.

The DRC sets the maximum ratio of foreign workers to the total workforce a company can employ.

Rates vary: for example, construction ranges from $300 to $950, while services may differ.

Yes. For example, the MYE scheme provides concessions for eligible construction workers.

Levy is paid via GIRO, and employers can view statements online via CPF or MOM portal.

MOM may revoke the worker’s permit and bar further hiring until payment is settled.

Yes. Log in to MOM’s EP Online or WPOL to check quota and levy status.

Part-time work is generally not allowed under Work Permits. Levies still apply to full-time permit holders.

Yes, if the worker’s pass is cancelled early or they pass away. Refund is pro-rated.

E. Medical & Insurance Requirements

A pre-employment medical examination including tests for infectious diseases is mandatory.
Within 2 weeks of the worker’s arrival in Singapore.
The Work Permit will be cancelled and the worker must be repatriated.
Yes, employers must provide medical insurance with a minimum coverage of $60,000 per year.
Medical insurance and Work Injury Compensation insurance are required.
At least $60,000 for inpatient care and day surgery, and coverage under the WICA.
Upload the insurance certificate during the pass issuance process online.
It is a basic mandatory insurance plan for Work Permit and S Pass holders.
Not mandatory under MOM, but employers may offer such benefits voluntarily.

Top 80 MOM (Ministry of Manpower Singapore) FAQs with answers

A. Work Permit (WP) FAQs

Foreign workers from MOM-approved source countries who are semi-skilled or unskilled may be employed under the Work Permit scheme. Workers must be aged between 18 and 50 and have an employer offering them a job in an approved sector.

The Work Permit is applicable to industries such as Construction, Marine Shipyard, Manufacturing, Process, and Services. Each sector has its own specific rules and source country restrictions.

MOM allows Work Permit holders to be hired from countries including Bangladesh, China, India, Indonesia, Malaysia, Myanmar, the Philippines, Sri Lanka, Thailand, and Vietnam. The list varies based on the sector.

Employers must apply online through the Work Permit Online (WPOL) system. After submission, MOM reviews the application, and if approved, issues an In-Principle Approval (IPA) letter.

A non-refundable application fee of $35 is charged. Upon approval, an issuance fee of another $35 is required. Employers must also pay monthly levies, buy medical insurance, and provide a security bond.

Standard processing time is about 1 week, but it may vary based on the accuracy of the documents, the sector involved, and whether additional verification is needed.

The pass is valid for up to 2 years and is tied to factors such as the worker’s passport validity, the employer’s quota, and compliance with regulations like insurance and housing.

Yes. Renewals can be submitted up to 6 months before expiry through WPOL. MOM reviews eligibility and may issue a new Work Permit valid for up to 2 years.

The maximum period is generally up to 22 years for some sectors like construction, depending on skill level, sector policies, and continuous employment.

Transfers are allowed in certain sectors and under specific MOM guidelines, such as when a worker is nearing pass expiry or if the current employer is unable to continue employment.

B. S Pass FAQs

Mid-skilled workers such as technicians or supervisors with relevant qualifications, work experience, and a job offer in Singapore. Employers must meet quota and levy requirements.
As of 2025, the qualifying salary is $3,150 per month. Higher salaries are required for older or more experienced applicants to reflect their expected productivity.
Required documents include a valid passport, educational certificates (translated into English if needed), the job offer letter, and company registration details.
Employers in the services sector can employ S Pass holders up to 10% of their total workforce. Other sectors may have higher quotas, but quotas are reviewed periodically.
Yes, but a new application must be submitted. The worker must meet the salary and qualification criteria and pass all regulatory checks.
Applications are submitted online through the myMOM portal by the employer or employment agency. MOM processes the request and issues an IPA if approved.
Typically, 3 weeks. Delays can occur if documents are unclear or further verification is needed.
Up to 2 years, and renewable as long as the employer and worker continue to meet MOM’s requirements.
Employers can apply for renewal online via the myMOM portal within 6 months before expiry.
Yes, if earning at least $6,000/month. Eligible family members include spouse and children (Dependant Pass) or parents (Long-Term Visit Pass).

C. Employment Pass (EP) FAQs

$5,000/month as of 2025. Higher thresholds apply for older workers or those in the financial services sector.

Applicants must have recognized academic qualifications (e.g., diploma or degree) and relevant industry experience. MOM uses a verification process and the COMPASS system to evaluate applications.

Employers or agents submit applications via the myMOM Portal. The process includes uploading necessary documents and paying the relevant fees.

COMPASS (Complementarity Assessment Framework) is a points-based system evaluating salary, qualifications, diversity, and support for local employment. EP applicants must meet a minimum score to qualify.

Educational certificates, detailed job description, employment contract, and business registration documents of the hiring company.

Between 3 to 8 weeks, depending on case complexity and documentation.

Yes. Employers may submit an appeal with additional supporting documents within 3 months from the date of rejection.

First-time EPs are usually valid for 2 years, and renewals can be up to 3 years depending on the applicant’s profile.

Yes. EP holders are eligible to apply for PR through ICA’s PTS Scheme after at least 6–12 months of employment in Singapore.

Yes, but only under specific conditions. The EP holder must register a company with ACRA and may require a Letter of Consent or EntrePass depending on business nature.

D. Levies and Quotas

A monthly fee paid by employers to the government for each Work Permit or S Pass holder. It acts as a pricing mechanism to regulate foreign manpower.
Based on the worker’s qualifications, sector, and the proportion of foreign workers in the employer’s workforce. Rates are tiered.
A quota system that limits the proportion of foreign workers a company can hire based on the total workforce in each sector.
Rates vary by industry. For example, in construction, rates can range from $300 to $950 per worker per month, depending on quota tier.
Yes. MOM offers concessions under schemes like the Man-Year Entitlement (MYE) or for companies participating in training.
Levy is typically deducted automatically via GIRO. Employers receive monthly statements via CPF or MOM portals.
MOM may cancel the work pass, impose fines, or disqualify the employer from hiring foreign workers.
Yes, via WPOL or EP Online systems.
Yes, if your local headcount increases or you opt not to renew foreign worker passes.
Refunds are available for early pass cancellations or if a worker is repatriated. They are pro-rated based on unused days.

E. Medical & Insurance

Yes. New workers must undergo a medical exam within 2 weeks of arrival, covering TB, HIV, and other infectious diseases.

Employers are responsible for the cost.

The work pass will be revoked, and the worker must be repatriated at the employer’s cost.

Employers must purchase both medical insurance (minimum $60,000 coverage) and Work Injury Compensation insurance.

No, only inpatient care and day surgery are mandatory. Employers may choose to cover outpatient care voluntarily.

Upload the insurance certificate during pass issuance.

Yes, provided continuous coverage is maintained.

A scheme that ensures foreign workers receive basic medical coverage. It is now integrated into broader medical insurance policies.

File a Work Injury Compensation claim. Employers must cover medical bills and lost wages according to WICA.

Not compulsory, but some employers may offer extended benefits.

F. Housing and Welfare

Yes. Work Permit holders must be provided approved, safe accommodations registered with MOM.
Yes, but only in licensed dormitories that meet MOM housing standards
Only certain flats are approved for foreign worker housing. Landlord approval and registration with MOM are required.
Proper ventilation, water, electricity, sanitation, and space according to MOM’s housing guidelines.
Yes, employers must submit accommodation addresses during pass application and update changes immediately.
It’s negotiable but generally borne by the employer.
Employers may be fined, banned from hiring, or prosecuted under the Employment of Foreign Manpower Act.
Yes, but occupancy must comply with URA and MOM standards for space and privacy.
Not mandatory, but commonly expected. Employers should offer reasonable living conditions.
Yes, provided safe kitchen facilities are available.

G. Contract & Employment Rules

Yes. MOM requires all employment terms to be stated in writing and signed by both parties.

Job scope, working hours, rest days, wages, leave entitlements, medical benefits, and termination conditions.

At least 1 rest day per week for Work Permit and S Pass holders.

Only for approved items (e.g., meals, accommodation), and within MOM’s limits

44 hours, excluding overtime. Any additional hours must be compensated.

Yes. Overtime is paid at 1.5x hourly rate for eligible workers.

Yes, with proper notice period as stated in the contract.

Yes, but employers must give notice or pay in lieu and cover repatriation.

Yes, immediately report through MOM’s online services.

MOM offers mediation and TADM (Tripartite Alliance for Dispute Management) support for resolution.

H. Cancellations, Transfers & Repatriation

Submit a cancellation request online via MOM portal. The pass will be terminated and a short-term visit pass issued.
Yes. Employers must buy air tickets and ensure departure within the allowed period.
Report to MOM. Non-compliance may affect future hiring eligibility.
Only in sectors where MOM allows transfer or with MOM’s approval.
You must cancel all work passes and repatriate workers. Inform MOM and IRAS.
Yes, if they are still eligible and meet the requirements under a new pass.
It is illegal. Employers may face fines, jail time, and debarment from hiring.
Yes. Cancellation can be done online, and MOM will deactivate the pass.
MOM grants a short-term visit pass (up to 30 days) unless otherwise instructed.
Employers must retain salary, attendance, and leave records for at least 1 year after termination.